Cookies

We use cookies

Slowbass® uses cookies to improve your experience with our website.

Mandatory cookies

These cookies ensure our website runs smoothly and provides the services we offer.

Marketing cookies

These cookies gather data on how you interact with our website. This lets us improve the website’s user experience and show you the most relevant content.

Cookie Policy

Slowbass® website uses cookies. If you have agreed, in addition to mandatory and performance cookies that ensure the functioning and aggregated statistics of the website, other cookies for analytical and marketing purposes may be placed on your computer or other device from which you access our webpage. This Cookie Policy describes what types of cookies we use on our website and for what purposes.

1. What are cookies?

Cookies are small text files created by the website, downloaded to and stored on any internet enabled device—such as your computer, smartphone or tablet—when you visit our homepage. The browser you're on uses the cookies to forward information back to the website at each subsequent visit for the website to recognize the user and to remember the user’s choices (for example, login information, language preferences and other settings). This can make your next visit easier and the site more useful to you.

2. What types of cookies do we use and for what purposes do we use them?

We use different types of cookies to run our website. The cookies indicated below may be stored in your browser.

Mandatory and performance cookies. These cookies are necessary for the website to function and will be placed on your device once you access the website. Most of these cookies are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies provide a convenient and complete use of our website, and they help users efficiently use the website and make it personalized. These cookies identify the user’s device insofar, so we would be able to see how many times our website is visited, but do not collect any additional personally identifiable information. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information and are stored on the user’s device until the end of session or permanently.
Analytical cookies. These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. For analytical purposes, we may use third-party cookies. These cookies are stored on the user’s device for as long as set by the third-party cookie provider (ranging from 1 day to permanently).
Marketing and targeting cookies. These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. Before you agree to the use of all cookies, Slowbass® will only collect anonymous data regarding the access of Slowbass®’s website. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. For analytical purposes, we may use third-party cookies. These cookies are stored permanently on the user’s device.
Third-party cookies. Our website uses third party services, for example, for analytics services so we would know what is popular in our website and what is not, thus making the website more usable. You can learn more about these cookies and their privacy policy by visiting the websites of respective third parties. All information processed from third party cookies are processed by the respective service providers. At any point in time you have the right to opt-out from data processing by third party cookies. For more information, please see the next section of this Cookie Policy.

For example, we may use Google Analytics cookies to help measure how users interact with our website content. These cookies collect information about your interaction with the website, such as unique visits, returning visits, length of the session, actions carried in the webpage, and others.

We may also use Facebook pixels to process information about user’s actions on our website such as visited webpage, user’s Facebook ID, browser data, and others. The information processed from Facebook pixels are used to display you interest-based ads when you are using Facebook as well as to measure cross-device conversions and learn about users’ interactions with our webpage.

3. How to control cookies?

When visiting our website, you are presented with an informative statement that the website uses cookies and asked for your consent to enable cookies that are not mandatory and performance cookies. You can also delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on “help” button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them, if you want to. Changes to the settings must be made for each browser that you use.

If you want to revoke your consent to save cookies on your device, you can delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on the “help” button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them if you want to. You must change the settings for each browser that you use. However, please note that without saving certain cookies, it is possible that you will not be able to fully use all the features and services of Slowbass®’s website. You can separately opt-out from having your website activity available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents sharing information about your website visit with Google Analytics.

Furthermore, if you want to opt out from interest-based, behavioural advertising, you can opt out by using one of the following tools based on the region you are in. Please note that this is a third party tool which will save its own cookies on your devices and Slowbass® does not control and is not responsible for their Privacy Policy.

4. Other Technologies

Web beacons: These are tiny graphics (sometimes called “clear GIFs” or “web pixels”) with a unique identifier that are used to understand browsing activity. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are rendered invisibly on web pages when you open a page.

Web beacons or "clear GIFs" are small, approx. 1*1 pixel GIF files that can be hidden in other graphics, e-mails, or similar. Web beacons perform similar functions as cookies, but are not noticeable to you as a user.

Web beacons send your IP address, the Internet address of the visited website URL), the time at which the web beacon was viewed, the user's browser type, and previously set cookie information to a web server.

By using so-called web beacons on our pages, we can identify your computer and evaluate user behavior (e.g. reactions to promotions).

This information is anonymous and not linked to any personal information on the user's computer or to any database. We may also use this technology in our newsletter.

To prevent web beacons on our pages, you can use tools such as webwasher, bugnosys or AdBlock.

To prevent web beacons in our newsletter, please set your mail program to not display HTML in messages. Web beacons are also prevented if you read your emails offline.

Without your explicit consent, we will not use web beacons to unnoticeably:

collect personal data about you
transmit such data to third party vendors and marketing platforms.

5. Cookie Policy changes

We reserve the right to make changes to this Cookie Policy. Amendments and / or additions to this Cookie Policy will come into force when published on our website.

By continuing to use our website and / or our services after changes have been made to this Cookie Policy, you are indicating your consent to the new wording of the Cookie Policy. It is your responsibility to regularly check the content of this policy to learn about any changes.

6. Contact information

If you have any questions about your personal data or this Cookie Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at info@slowbass-design.com.

Order handling information

Slowbass® works with other companies for the production and shipment of products. Your personal data is shared via the Slowbass® website automatically with these companies to facilitate the smooth processing of your order. To learn about their policy regarding personal data, please find all the information at:

Printful : https://www.printful.com/policies/privacy

Squarespace : https://www.squarespace.com/privacy

Slowbass® cannot be held responsible for how your personal data is or has been used by these other companies.

if you believe that one of these companies Slowbass® is working with, unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided by this company on their website, or to your respective data protection supervisory authority.

7. Sharing personal data with third parties

In order for Slowbass® to provide you with our Services, we work with third parties who perform services on our behalf and with whom we share personal data to support our Services (“Service Providers”).

Information you have provided to us during the use of our Services, including technical usage data, is shared for business purposes in our legitimate interests with third parties who provide hosting and server co-location services as well as data and cyber security services.

Information you have provided to us during the use of our Services may be shared with third-party manufacturing services whom we engage to provide our Services to you.

Your email address and other contact details you have provided to us and your messages to our customer service is shared for business purposes in our legitimate interests with communication, email distribution, and content delivery services as well as customer support system providers.

Information regarding your purchases and payments is shared with billing and payment processing services, fraud detection and prevention services, accounting and ﬁnancial advisors, advisors, so that we can provide our Services
to you.

Information regarding your use of our website and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.

If we provide marketing to you, information on your account, purchases and preferences can be shared with marketing services.

Insofar as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors.

We will only share personal data to Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.

We may share your personal data with our affiliates (companies within our corporate family), in our
legitimate interests for business purposes.

In certain circumstances, we are required to share information with third parties to comply with legal requirements or requests, as well as to protect our, or a third party’s, lawful interests. We will also disclose your information to third parties in and outside your country only to the extent allowed by applicable law, including:

to a prospective purchaser or purchaser that acquires all or substantially all of us or our business;
to a third party in the event that we sell or buy any business or undergo a merger, in which case we may disclose your information to the prospective buyer of such business; and
to a third party if we sell, buy, merge or partner with other companies or businesses, undergo a reorganisation, bankruptcy, or liquidation; or otherwise undertake a business transaction or sell some or all of our assets. In such transactions, your information may be among the transferred assets.

8. Retention periods

We may retain your personal data for as long as you have a slowbass® account or any of the above mentioned legal bases for personal data processing still exists. For example, if you unsubscribe from our marketing, newsletter, or blog emails, we will stop the processing of the personal data for such purposes. If you have used our Services without creating a Slowbass® account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to provision of services, for example, for tax purposes.

After terminating your relationship with us by deleting your Slowbass® account or otherwise ceasing to use our Services, we may continue to store copies of your (and in regard to Merchants, your customers' personal data) as necessary to comply with our legal obligations, to resolve disputes between you and us (or you and your customers), to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests (to the extent that we are permitted by the applicable law to continue to store copies to protect our legitimate interests).

9. Data subject's rights

If you are a User or Merchant located in the European Economic Area or the United Kingdom, in accordance with European Union and United Kingdom data protection regulations, you have certain rights with respect to your personal data. You have the right to request access to your personal data; in certain circumstances to correct, amend, delete, or restrict the use of your personal data by logging into your Slowbass® account or by reaching us using the contact information provided below. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we are not required to process your data to meet a contractual or other legal requirement). These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to retain, are permitted by law to retain, or have compelling legitimate interests in retaining (to the extent that applicable law permits us to retain such information based on our legitimate interests).

10. Information security

We seek to use reasonable organizational, technical, and administrative measures to protect the conﬁdentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your Slowbass® account, limit access to your computer and browser by signing out after you have ﬁnished your session, and avoid providing us with any sensitive information.

9. Privacy Policy changes

Any changes we make to this Privacy Policy in the future will be posted on this page. Therefore, we encourage you to check this page frequently from time to time.

10. Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to ﬁle a complaint about how we process your personal data, please contact us by email at info@slowbass-design.com.

Business identification: Slowbass® (S. Van Eeckhoudt) - VAT BE 0806525108

Legal Notice

Access to and use of this website are subject to the conditions described below as well as to the applicable laws and/or regulations. The connection and access to this site imply the user's full and unconditional acceptance of all the provisions below. Slowbass® reserves the right to modify and update, without notice, the terms of use and all the elements, products, or services presented on the site.

Website Edition

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, concerning confidence in the digital economy, the users of the website https://www.slowbass-design.com are hereby informed about the identity of the various contributors involved in its creation and monitoring:

Website owner: Stéphane Van Eeckhoudt (Slowbass®) - Contact: info@slowbass-design.com - Address: 13 rue du Try, 1495 Villers-la-Ville (Belgium)

Business identification: Stéphane Van Eeckhoudt (Slowbass®) - VAT BE 0806525108

Postal address: 13 rue du Try, 1495 Villers-la-Ville (Belgium)

Publication director: Stéphane Van Eeckhoudt - Contact: info@barasingha.be

Hosting service: SQUARESPACE, INC. 225 VARICK STREET, 12TH FLOOR NEW YORK, NY 10014

Data protection officer: Stéphane Van Eeckhoudt (Slowbass®) - Contact: info@slowbass-design.com

Intellectual Property

Slowbass® informs users of this website that the overall structure, as well as the texts, animated or non-animated images, sounds, logos, know-how, and any other elements composing this website, belong to it and: are protected by Belgian legislation on copyright, are protected by trademark laws.

Therefore, any partial or complete reproduction, representation, use, adaptation, modification, incorporation, translation, commercialization in any manner, in any form, by any means, and on any media (paper, digital, etc.) of the overall structure, as well as the texts, animated or non-animated images, sounds, know-how, and any other elements composing this website, is prohibited without the prior written authorization of Slowbass®, except for the exceptions legally permitted by the Intellectual Property Code. Any total or partial reproduction of these trademarks or logos, made from elements of this website, is thus prohibited.

Any unauthorized use of the website or any of the elements it contains will be considered an infringement and pursued in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

Hyperlinks

The establishment of a hyperlink to this website requires prior written authorization from Slowbass®. Any such link will be subject to the current legal provisions. Slowbass® reserves the right, at any time, without notice and without having to justify its decision, to prohibit these links. In this case, it will inform the concerned person who will have 2 working days to end the link. In any case, Slowbass® is in no way responsible for the content, as well as the products or services offered on the pages to which this site is linked by hyperlinks or any other type of link. Slowbass® disclaims all responsibility regarding the content available on other Internet sites accessible from this site.

Responsibility

Slowbass® disseminates a certain number of especially commercial information. They generally come from different but identified sources. The pages of this website are therefore written with attention to quality and completeness; however, Slowbass® cannot guarantee the completeness of the informational content offered. In these conditions, each Internet user must consider that the information on this website is given for indicative purposes and cannot in any way engage the responsibility of Slowbass®.

Slowbass® cannot be held responsible for damages, independent of its actions, resulting from any malicious code such as viruses in any form, bug(s), or any program or application that would be incompatible with the user's infrastructure, nor for damages suffered by the user due to a breakdown, interruption, or error, evolution, restoration, control, maintenance, technical problem, telephone network cut, or related networks or services, overload, negligence, or fault of third parties or the user, as well as in the event of events beyond the control of Slowbass®.

Slowbass® cannot be held responsible for any direct or indirect damage, including loss of data, profits, and business interruption, resulting from a visit to this website, the use, or the inability to use the content of the said site. The computerized records of this site, kept in compliance with state-of-the-art security rules, will be considered as evidence of email communications, form submissions, and any other exchange of information between the user and this site. It is agreed that in case of discrepancy between the computerized records of this site and the paper or electronic documents available to the user, the computerized records of this site will prevail.

Slowbass® cannot be held responsible for any direct or indirect damage, including loss of data, profits, and business interruption resulting from visiting this website, using, or the inability to use the content of said site.

Slowbass® cannot be held responsible for direct and indirect damages caused to the user's hardware when accessing the site https://www.slowbass-design.com.

Slowbass® declines all responsibility for the use that could be made of the information and content present on https://www.slowbass-design.com.

Slowbass® undertakes to best secure the site https://www.slowbass-design.com, however, its responsibility cannot be implicated if undesirable data is imported and installed on its site without its knowledge.

Interactive spaces (contact or comment sections) are available to users. Slowbass® reserves the right to delete, without prior notice, any content posted in these spaces that contravenes the applicable legislation in Belgium, especially with regard to data protection provisions.

If necessary, Slowbass® also reserves the right to invoke the civil and/or criminal liability of the user, particularly in the case of messages with a racist, offensive, defamatory, or pornographic nature, regardless of the medium used (text, photography, etc.).

The computerized records of this site, kept in accordance with the best security practices, will be considered as evidence of email communications, form submissions, and any other exchange of information between the user and this site. It is agreed that in the event of a discrepancy between the computerized records of this site and the documents in paper or electronic format available to the user, the computerized records of this site will be considered as authentic.

Any dispute related to the use of the website https://www.slowbass-design.com is subject to Belgian law. Except where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Nivelles.

Squarespace Analytics

This website uses Squarespace Analytics, an analysis service provided by Squarespace for the said site. Squarespace Analytics uses cookies, which are text files placed on your computer, to help this website analyze the usage of the site by its users. The data generated regarding your use of this site (including your IP address) will be transmitted to and stored by Squarespace on servers located in the United States. Squarespace will use this information to evaluate your use of this site, to compile reports on the site's activity for its publisher, and to provide other services related to the activity of this site and internet usage. Squarespace may disclose this data to third parties in case of a legal obligation or when these third parties process this data on behalf of Squarespace, including notably the publisher of this site. You can disable the use of cookies by selecting the appropriate settings in your browser. However, such deactivation might prevent the use of certain features of this site.

Personal Information

Automated processing of personal data carried out from this website is subject to the provisions of European Parliament Regulation 2016/679 (GDPR). Internet users are informed that the information concerning them collected through the forms on this site is exclusively intended for the publishers and their partners contributing to the realization of the services to which it provides access.

This information is intended to be used for administrative and commercial management purposes. In the absence of a response in the mandatory fields of the forms, the publishers might not be able to respond to the user's requests.

Internet users are informed that they have the right to access, question, rectify, and erase the data concerning them. They may also, under certain conditions, object to the processing of this data. These rights can be exercised by sending an email along with proof of identity to info@slowbass-design.com: Internet users are required to respect the provisions of the above-mentioned regulations, violation of which is subject to criminal penalties.

They must, in particular, refrain from, concerning personal data to which they may have access, any collection, misuse, and, in general, any act likely to infringe upon the privacy or reputation of individuals.

Use of Services

By using Slowbass® website, you agree to use our services according to our terms and to respect the rights of our brand name, trademark, and digital items. In case we need to contact you, we'll reach out to you via email.

Don’t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you or Slowbass®. For example, you must not engage in fraud, theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Slowbass®, another Slowbass® user, or a third party. You also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty’s Treasury of the United Kingdom. You also agree that you will not export, reexport, or otherwise transfer Slowbass® Products to countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above. You agree not to use the Services: to impersonate or attempt to impersonate Slowbass®, any other Slowbass® Party (Slowbass® suppliers, the officers, directors, members, managers, equity holders, agents, and employees of Slowbass® and its subsidiaries, affiliated companies, and joint ventures), or any other person or entity; or for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
Don’t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code into our platforms, third party services, or other programs or systems our clients may use. You agree not to use the Services: (i) to send, knowingly receive, upload, download, use, or re-use any material which does not comply with this Agreement; or (ii) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm any Slowbass® Party or expose any of them to liability. You agree that Slowbass® reserves the right to audit our platforms (systems) to ensure integrity and compliance with this Agreement, at the sole discretion of Slowbass®.
Follow Brand Guidelines. The name “Slowbass®”, our iconography, phrases, logos, and designs that we use in connection with the Products or Services we provide are trademarks, service marks, or trade dress of Slowbass® in the US, European Union, and all other countries, that are used for proprietary purposes at our sole discretion. Slowbass® does not grant you any rights to use its trademarks, service marks, or trade dress. You may state in connection with the Services or Products provided by Slowbass® that Slowbass® provided such Services or Products. If you use any of our trademarks in reference to our Products or Services, you must include a statement attributing that trademark to us. You must not use any of our trademarks: (i) in or as the whole or part of your own trademarks; (ii) in connection with activities, Products or Services which are not ours; (iii) in a manner which may be confusing, misleading or deceptive; or (iv) in a manner that disparages us or our information, Products or Services (including the Site). Slowbass® reserves the right to request you to immediately remove any such misused iconography, phrases, logos, and designs at our sole discretion.
Share Your Ideas. We love your suggestions and ideas! They can help us improve your experience and our Services. Any unsolicited ideas or other materials you submit to Slowbass®(not including your Content or Products you sell or warehouse through our Services) are considered non-confidential and nonproprietary to you. By submitting those ideas and materials to us, you grant us a non-exclusive, worldwide, royalty-free, non-revocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you at any time.
Services. Slowbass® is dedicated to making our Services the best they can be, but we’re not perfect and sometimes things can go wrong. We do not guarantee that:

the Services will be secure or available at any particular time or location – Slowbass® shall not be liable for any delays, interruptions or loss of data in connection with the use of our Site and Services. Slowbass® shall strive to ensure that the Services are carried out in other locations in case it is not possible to carry them out at the location the Services were initially intended to be performed at.
any errors for which Slowbass® is responsible will be corrected;
the Services will always be free of viruses or other harmful materials; or
the results of using the Services will meet your expectations.
You use the Services solely at your own risk.

Liability limits. To the fullest extent permitted by law, neither Slowbass® nor any other Slowbass® party shall be liable to you for any lost profits revenues, diminution on value, or for any consequential, incidental, indirect, special, exemplary, enhanced, or punitive damages arising out of or relating to the service of this agreement regardless of whether any of the foregoing damages were foreseeable, whether or not to you were advised of the possibility of incurring any of the foregoing damages the legal or equitable theory upon which the claim is based, and any specific circumstances of you and/or your customer. The liability of the Slowbass® parties will under no circumstances exceed the actual amount paid by you for the service that you have purchased or used through the site.

Taxes

You are responsible for paying any applicable taxes to your local taxing authority, unless we have informed you otherwise.

Aside from the limited circumstances set out below, you are responsible for (and shall charge) all applicable taxes, such as but not limited to sales taxes, VAT, GST and others, and duties associated with the Products (if and as applicable).

In certain cases you are required to provide a valid exemption certificate such as, without limitation, Resale certificate, VAT ID or ABN.

Description of products

We strive towards making our product development process the best we can, yet we can't guarantee that the product representations on our website will be 100% accurate or that the manufacturing stage won't result in damages.

While many component parts of our Products are standard, all Products available for purchase are described on their specific page on our Site. We always try to represent each design as accurately as possible via photography and copy points.

Before ordering, we invite you to have a close look at the Product description and design.

We use our best efforts to provide you with the best images and descriptions, but unfortunately cannot guarantee that colors and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.

Governing Law

If any dispute arises between us we'll apply the laws of the European Economic Area.

This Agreement, and all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, are governed by the laws of the European Economic Area, without regard to its conflict of laws rules.

For Users out of European Economic Area: Alternatively, you can contact the consumer center in your country.

Arbitration and jury trial waiver

Any legal dispute involving our services (except for situations defined below) will be resolved by arbitration according to the rules in this Section. By using our services, you waive any rights to a jury trial or class actions.

“Disputes” means all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, excluding only claims under the Limited Warranty and claims brought by Users living in the European Economic Area, Switzerland, or Users in the United Kingdom against Slowbass® in European Economic Area or in the courts of England and Wales. All Disputes shall be finally settled by final and binding arbitration, using the English language. The Rules are deemed to be incorporated by reference into this Agreement. Unless Slowbass® and you agree otherwise, any arbitration hearings will take place in the county of your residence. Judgment on any arbitration award may be entered and enforced by any court that has jurisdiction to do so.

Notwithstanding the foregoing, you may instead assert your claim in any Dispute in “small claims” court if you provide us with written notice of your intention to do so before any claim is submitted to arbitration and provided that your claim qualifies, your claim remains in such court, and your claim remains on an individual, non-representative, and non-class basis.

Also, notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator.

You and Slowbass® shall each bear 50% of all fees and expenses linked to this legal dispute except as otherwise provided by the Commercial Rules. The arbitrator may award such fees as well as other expenses and reasonable attorneys’ fees to a prevailing party consistent with the provisions of the Commercial Rules.

Information we collect

1. Information collected about Users and Merchants and how we use it

Where you are a User and it is necessary to fulfill our contract with you for the purposes of providing, maintaining, or improving our products and Services (including, to the extent permitted by applicable law, any matters in our legitimate interests with respect to the Services), we will conﬁrm your identity, contact you, provide customer support (including via chat, in the comment section of our blog, or other platforms, where you may reach us), operate your account with us and invoice you. For the aforementioned purposes, we collect information that may contain the following personal data:

Name;
Company name;
Shipping information;
Email address and phone number;
Payment and billing information (payment method details, first and last digits of your payment card);
Information, including images and data, which may appear on government-issued identity documents;
Order handling information

We may request some of the personal data indicated above in furtherance of our legal obligations and legitimate interest in ensuring that users and end customers are not the target of trade, financial, and economic sanctions, and do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty’s Treasury of the United Kingdom.

If you have given your consent when registering your account, when subscribing to our newsletter or blog, or shared your email address or other personal data with us to receive any other information, we will process your email address to send you the informative and/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our Services and other information about our Services that you have requested. At any point in time you can unsubscribe from receiving the above-mentioned information in our email footers and through your notiﬁcation settings on Slowbass®. For Merchants, we will not use the contact details of your customers to directly market or advertise our Services to them.

We obtain location information you provide in your profile or your IP address. We use and store information about your location to provide features and to improve and customise the Services, for example, for Slowbass®’s internal analytics and performance monitoring; localisation, regional requirements, and policies for the Services; for local content, search results, and recommendations; for delivery and mapping services; and (using non-precise location information) marketing.

If you have a Slowbass® account, we will retain the recording for as long as you have an account. If you do not have an account, we will delete the recording within 12 months or retain it, if it will be needed to resolve disputes between you and us.

When you interact with our customer support through email which may be offered via third-party software, we may monitor or record the conversation to ensure the quality of our customer support. If you have a store account, we will retain the recording for as long as you have an account. If you do not have an account, we will delete the recording within 12 months or retain it if it is needed to protect our legal interests or resolve disputes between you and us.

By using cookies and similar technology on our website, we may collect data such as information on your device, your preferences and information filled while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage).

As it is in our legitimate interests to ensure our network security, give you access to and to improve our Services, we also collect the following technical usage data:

How and when you access your account;
Information about the device and browser you use;
IP address and device data.

Privacy Policy Addendum Regarding Data Collection for California and Virginia residents

The chart below describes the categories of Personal Information and Personal Data, as applicable, that we may collect, the purposes for such collection, and the types of entities with whom we may have shared such information. We do not sell personal data to third parties.

2. Sharing personal data with third parties

Information regarding your use of our website and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.

If we provide marketing to you, information on your account, purchases and preferences can be shared with marketing services.

Insofar as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors.

We will only share personal data to Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.

We may share your personal data with our affiliates, in our legitimate interests for business purposes.

to a prospective purchaser or purchaser that acquires all or substantially all of us or our business;
to a third party in the event that we sell or buy any business or undergo a merger, in which case we may disclose your information to the prospective buyer of such business; and
to a third party if we sell, buy, merge or partner with other companies or businesses, undergo a reorganisation, bankruptcy, or liquidation; or otherwise undertake a business transaction or sell some or all of our assets. In such transactions, your information may be among the transferred assets.

3. Retention periods

We may retain your personal data for as long as you have a Slowbass® account or any of the above mentioned legal bases for personal data processing still exists. For example, if you unsubscribe from our marketing, newsletter, or blog emails, we will stop the processing of the personal data for such purposes. If you have used our Services without creating a Slowbass® account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to provision of services, for example, for tax purposes.

After terminating your relationship with us by deleting your Slowbass® account or otherwise ceasing to use our Services, we may continue to store copies of your ( and your customers' personal data) as necessary to comply with our legal obligations, to resolve disputes between you and us (or you and your customers), to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests (to the extent that we are permitted by the applicable law to continue to store copies to protect our legitimate interests).

4. Data subject's rights

Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority.

5. Information security

6. International transfers of data

All the information you provide may be transferred or accessed by our parent company and or supplier in the United States and in other countries, such as Latvia, Poland, Spain, and the UK and our Service Providers for the provision of our Services as described in this Privacy Policy. When we transfer your information globally, we take necessary measures to ensure appropriate protection of your information, including, as applicable, entering into the European Commission’s Model clauses for the transfer of personal data to third countries (i.e., the standard contractual clauses) and any equivalent clauses issued by the relevant competent authority of the UK.

7. Privacy Policy addendum for California residents

Under the California Consumer Privacy Act (“CCPA”), California residents are afforded certain rights about the Personal Information (as such capitalized term is defined under the CCPA) we have collected about them, which we have described in more detail below.

This section applies only to personal information we collect in our role as a business. Slowbass® is your contact for any questions you have about how it handles your Personal Information.

Rights under the CCPA

If you are a California resident, the processing of certain personal information about you may be subject to the CCPA. Where the CCPA applies, this section provides additional privacy disclosures and informs you of key additional rights as a California resident. We will never discriminate against you for exercising your rights, including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.

Right to Know Request

Under the CCPA, California residents have a right to request information about our collection, use, and disclosure of your personal information over the prior twelve (12) months, and ask that we provide you free of charge with the following information:

the categories of personal information about you that we collected;
the categories of sources from which the personal information was collected;
the purpose for collecting personal information about you;
the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and
the specific pieces of personal information we collected about you.

Right to Delete Request

Under the CCPA, you also have a right to request that we delete personal information, subject to certain exceptions.

Right to Opt-Out of the Sale of Personal Information

You may request that we not sell your Personal Information. Please note, however, that CCPA defines “sale” very broadly, and includes “selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a California consumer’s Personal Information by the business to another business or third party for monetary or other valuable consideration.” We use services that help deliver interest-based ads to you and may transfer Personal Information to business partners for their use. Making Personal Information (such as online identifiers or browsing activity) available to these companies is considered a “sale” under the CCPA.

How to Exercise Your Rights

If you are a California resident to whom the CCPA applies, you may contact us to exercise your rights:

To request or delete data, login to your Slowbass® account, or contact Slowbass® by email to info@slowbass-design.com .

Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly. We may need to collect information from you to verify your identity, such as your email address, government issued ID or date of birth. You may make a verifiable consumer request to access your personal information twice per twelve (12) month period. We aim to fulfill all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.

You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

8. Privacy Policy addendum for Virginia residents

Under the Virginia Consumer Data Protection Act (“VCDPA”), Virginia residents are afforded certain rights regarding the data we have collected about them. This notice describes how we collect, use, and share your Personal Data in our capacity as a “Controller” under the VCDPA, and the rights that you have with respect to your Personal Data, including sensitive personal data. For purposes of this section, “Personal Data” and “sensitive data” have the meanings given in the VCDPA and do not include information excluded from the VCDPA’s scope. In general, personal data is information reasonably linkable to an identifiable person.

The type of Personal Data collected will depend upon how you interact with our website and the information you voluntarily provide us. Accordingly, we may not collect all of the information listed in the chart from you. In addition, we may collect and/or use additional types of information after providing notice to you and obtaining your consent to the extent such notice and consent is required by the VCDPA.

Your rights under VCDPA

Right to Access Information/Correct Inaccurate Personal Data. You have the right to request access to Personal Data collected about you and information regarding the purposes for which we collect it, and the third parties and service providers with whom we share it. Additionally, you have the right to correct inaccurate or incomplete Personal Data. You may submit such a request as described below.

Right to Deletion of Personal Data. You have the right to request in certain circumstances that we delete any Personal Data that we have collected directly from you. You may submit such a request as described below. We may have a reason under the law why we do not have to comply with your request, or why we may comply in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Right to Opt-Out of Sale of Personal Data to Third Parties. You have the right to opt out of any sale of your Personal Data by Slowbass® to third parties. We do not sell Personal Data to third parties for their own direct marketing purposes.

Right to Portability. You have the right to request a copy of the Personal Data that you previously provided to us. Our collection, use, disclosure, and sale of Personal Data are described in our Privacy Policy.

Right to Opt-Out of Targeted Advertising. You have the right to opt-out of Targeted Advertising based on your Personal Data obtained from your activities over time and across websites or applications.

Right to Opt-Out of Profiling. You have the right to opt-out of having your Personal Data processed for the purpose of profiling in the furtherance of decisions that produce legal or similarly significant effects concerning you.

Right to Appeal. If we decline to take action on any request that you submit in connection with the rights described in the above sections, you may ask that we reconsider our response by sending an email to info@slowbass-design.com that you receive the decision. You must ask us to reconsider our decision within 45 days after we send you our decision.

How to Exercise Your Rights

If you are a Virginia resident to whom the VDCPA applies, you may contact us to exercise your rights:

To request or delete data, contact us by sending an email to info@slowbass-design.com.

Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly. We may need to collect information from you to verify your identity, such as your email address, government-issued ID, or date of birth. We aim to fulfill all verified requests within 45 days pursuant to the VCDPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay. You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

9. Privacy Policy changes

Any changes we make to this Privacy Policy in the future will be posted on this page. Therefore, we encourage you to check this page frequently from time to time.

10. Contact information